New VA Video Connect Android app 1.0 released. On the date and time of your appointment, open VA Video Connect by selecting your appointment link included in the email you received. Once you make an appointment to meet with your VA provider through VA Video Connect, you will receive an email notification from VA with instructions. VA Telehealth is based out of your nearest VA Medical Center, not Community-Based Outpatient Clinics or Vet Centers. You can use the VA facility locator to find your nearest VA Medical Center by entering your city, state, or ZIP code, then selecting “VA Health” from the facility drop-down menu. If you are interested in receiving care through VA Video Connect, speak with your VA care team to decide if it is right for you.
You lack time to regularly attend in-person appointments.You have health conditions that make traveling to the VA specialist you need difficult.You live far from your VA facility or have limited access to VA facilities.Talk with your VA provider about using VA Video Connect if: